Contact us 24/7 on 0208 544 4888 for
25+ years of experience
Fast response times
Fair and honest quotes
Personalised services
We are a responsive lift company operating across Surrey, Kent, London, and the wider south-east. Our team completes lift repairs, maintenance, installations, removals, and modernisations in a broad range of commercial and residential sites. You’ll receive a highly personalised service that puts your needs first. Our engineers have the knowledge and experience to provide expert advice and offer a range of options for the next steps to take with your lift.
For expert lift services from a team you can trust, get in touch today. We are contactable twenty-four hours a day all year. You can reach us by calling 0208 544 4888, sending an email to enquiries@arrivallifts.com, or filling out our contact form.
Our expert engineers provide everything your lift needs for its entire lifespan. We conduct regular servicing and preventative maintenance to ensure everything is in top-condition and working reliably. If your lift has reached the end of its lifespan or you are constructing a new building, we install new systems. Our team can even remove the old lift and responsibly dispose of it if you require. If your lift is looking worse for wear or developing a fault, we offer expert repairs and comprehensive modernisation services to get everything back in working order and looking its best.
Our clients are consistently impressed with the quality of both our work and our customer service. Take a look at their experiences and see for yourself the high standards you can expect when you choose Arrival Lifts.
Paul Johnston at Arrival Lift Services has been supporting me with my lift issues, in my various roles, for over 10 years now. He has never let me down, whether it be to offer unbiassed technical advice or a more competitive quote to an incumbent supplier.
We have, for many years used Arrival Lift Services. They are one of the best; we recommend this company for all lift servicing & installation. They put the lift in almost 20 years ago and have looked after it; modernised it and always being proactive by letting me know how to improve it. They’re a great team that puts the customer first and attend when they say they will mostly same day. A family business that has some great values.
Arrival Lift Services have provided an excellent service for us. They have excellent engineers who are reliable, knowledgeable and polite. We have used Arrival for over 15 years. We came from using a major lift company who provided a horrendous service, and have been happy since. We fully recommend anyone looking for an excellent and efficient lift service give Arrival a try.
Multi-floor residential buildings will require a lift for the safety, comfort, and convenience of the occupants. It is vital to ensuring access, especially for the elderly, disabled, and pregnant. If your building’s lift has developed a fault, or you are having trouble finding a reliable lift company to carry out maintenance, then don’t hesitate to get in touch. We work with building managers, caretakers, and block management companies providing personalised services that ensure your residential lifts are working efficiently and operating smoothly. You’ll benefit from the expertise of our team, who will provide detailed reports and make considered recommendations for any works that need to be carried out. We’ll help you find a custom solution that meets your requirements and budget.
You can reach us at any hour, seven days a week, every day of the year. We pride ourselves on our fast responses and speedy solutions. For Greater London, typically an engineer will be at your site in two to four hours to provide a solution.
Call 0208 544 4888 for an emergency call-out.
We understand the varied needs of commercial sites and provide a comprehensive range of lift services to support them. Our versatile lift specialists work on a broad range of different lifts and possess a deep understanding of how to deliver optimal functionality to your site. Whether you need smooth rides for passengers, heavy-duty power for goods lifts, or the specific requirements of disabled access lifts, we deliver consistently excellent results. You’ll receive a bespoke level of service that prioritises your needs and tailored advice so that you can make an informed decision about your site’s access solutions.
Passenger, Goods, Dumbwaiters, Platform, Home Lifts
A lift primarily used for Goods/Deliveries
Yes, on lifts we are contracted to but can assist other sites and clients if they wish for an alternative quotation
Regular service visits with a certain PPM structure per year as agreed, with a 45-60min timeslot PER LIFT. Mainly contractual but we can do one-offs
Lubrication top up and adjustments as required for optimum performance, and note of anything of concern to highlight ahead of time with report sheets going back to clients
Yes there is LOLER requirements under client remit and PUWER requirements which can be carried out by the lift company to be fully Insured and Compliant
Yes absolutely, a very popular option to greatly assist clients with budget constraints we are happy to discuss with them
Yes certainly
There are always updates in regulations and requirements to adhere to, which we are happy to provide advice on.
Regular preventative maintenance and keeping an eye on warn components and carrying out upgrade programmes when recommended
Yes on different components that vary between 1 and 5 years
We can be reached via our website or 24 hour line to book in a survey and follow up maintenance visit
Many! From a common safety chain which includes the lift door locks to speed regulation features and door close protection features.
If we have a contract with the client, we will attend within a 2-4 hour window, faster in an entrapment scenario
This is a varying cost, dependant on the type of contract the client takes out with us and the frequency of visits, all of which we are happy to discuss with the client to assist with all types of needs and budgets
For custom solutions from reliable lift experts, call 0208 544 4888 or send an email to enquiries@arrivallifts.com. A member of our team will be in touch shortly.
