Paul Johnston at Arrival Lift Services has been supporting me with my lift issues, in my various roles, for over 10 years now. He has never let me down, whether it be to offer unbiassed technical advice or a more competitive quote to an incumbent supplier.
25+ years of experience
Fast response times
Fair and honest quotes
Personalised services
Call us at 0208 544 4888 for professional hotel lift services today! Contact us
Luxury hotel
lifts
You can’t afford the lift breakdown, even for a moment, when in the hotel industry. Here, every customer’s experience affects your market credibility. So, we at Arrival Lifts Ltd provide luxury hotel lifts that blend elegance with functionality. Our expert team ensures seamless hotel lift installation, maintenance, and repair services tailored to your needs. Whether you’re upgrading existing passenger lifts for hotels or installing completely new attractive lift solutions, our experts will deliver all at efficiency, safety, and premium quality. We establish a perfect balance of design and technology. Our luxury hotel lifts enhance your guest experience while ensuring operational efficiency. Whether it’s high-speed hotel elevators for premium establishments or discreet service lifts for back-of-house operations, our solutions are designed to match your hotel’s aesthetic and functional needs.
Our client testimonials
Our commitment to providing high-quality commercial lift solutions has earned us the trust of numerous hotels across Surrey, Kent, and London. Clients value our expertise in hotel lift repair services, custom design, and lift maintenance for hotels, ensuring uninterrupted operations. Check our client reviews.
We have, for many years used Arrival Lift Services. They are one of the best; we recommend this company for all lift servicing & installation. They put the lift in almost 20 years ago and have looked after it; modernised it and always being proactive by letting me know how to improve it. They’re a great team that puts the customer first and attend when they say they will mostly same day. A family business that has some great values.
Arrival Lift Services have provided an excellent service for us. They have excellent engineers who are reliable, knowledgeable and polite. We have used Arrival for over 15 years. We came from using a major lift company who provided a horrendous service, and have been happy since. We fully recommend anyone looking for an excellent and efficient lift service give Arrival a try.
Contact the commercial lifts solutions expert
Need a reliable hotel lift installation service? Our team is ready to assist with passenger lifts for hotels, lift servicing for hotels, and bespoke solutions. Call us today on 0208 544 4888, email enquiries@arrivallifts.com or fill out our contact form to discuss your requirements.
Your trusted team of hotel lift contractors
Our experienced project managers and skilled engineers look into every aspect of your hotel lift installation, ensuring that every project is delivered on time, within budget, and to the highest standards. Acting as your primary point of contact, our team keeps you informed at every stage, addressing any concerns promptly to guarantee a seamless experience.
With expertise in lift installation and design, our technicians handle everything from platform lifts for accessibility to residential lift solutions for boutique hotels. We take care of the entire process, including ordering parts, scheduling installations, and managing paperwork, ensuring a smooth and hassle-free service. Prioritising safety, energy efficiency, and guest comfort, we work closely with hotel managers to minimise disruption, providing tailored commercial lift solutions that meet the unique demands of your establishment.
Case Study: Reem Hotels
Arrival Lifts completed a successful lift replacement project at the prestigious Reem Hotel, London, for our valued client, Crystal Hotels. The project, which took three months to complete, involved the careful removal of the existing commercial lift and the subsequent installation of a new, state-of-the-art lift system. This comprehensive solution perfectly aligned with Crystal Hotels’ refurbishment plans, ensuring a seamless and efficient guest experience for years to come.



Hotel lift care services
Ensuring smooth operation, our lift servicing for hotels includes routine inspections, preventive maintenance, and rapid response to faults. Our approach prioritises safety and compliance, keeping your passenger lifts for hotels running efficiently at all times.
Contact us for 24/7
lift maintenance
for hotels
If you need lift servicing for hotels, hotel lift repair services, or urgent lift maintenance, our dedicated team is available 24/7. Call 0208 544 4888 or send an email to enquiries@arrivallifts.com for expert assistance with passenger lifts, service lifts, and custom solutions.
Seamless hotel lifts installation
Every hotel is unique, requiring a custom lift solution that aligns with its design, functionality, and guest expectations. We specialise in custom hotel lift design, ensuring seamless hotel lift installation to suit the needs of your establishment.
Serving Surrey, Kent, London, and the wider South East, our dedicated team collaborates with architects, hotel operators, and designers to create passenger lifts for hotels. Whether your priority is high-speed efficiency, enhanced accessibility, or a luxurious guest experience, we offer a range of commercial lift solutions suited to various hotel sizes, budgets, and operational requirements.
From concept to completion, we handle every detail—from selecting the ideal model to precise installation—guaranteeing a seamless, high-performance system that enhances your hotel’s functionality and prestige.
Sustainable repair and upgrade of hotel lifts
Is your hotel lift showing signs of wear and tear? Instead of replacing it, why not revitalise it? Our expert team specialises in hotel lift repair services, ensuring a cost-effective and efficient way to enhance performance while minimising disruption to your guests and staff.
We diagnose and resolve a variety of lift issues, from minor operational faults to more complex mechanical problems. Using high-quality parts and tested repair methods, we ensure your passenger lifts for hotels remain safe, reliable, and compliant with industry standards.
Beyond functionality, we also focus on aesthetics. Our specialists can refresh your luxury hotel lifts with modern interior designs, stylish finishes, energy-efficient lighting, and intuitive control systems.
Get in touch with
Arrival Lifts
Call us on 0208 544 4888 or email enquiries@arrivallifts.com to enhance your guests’ experience and extend the life of your lifts with our bespoke lift solutions for hotels. Contact us for expert lift maintenance for hotels and sustainable upgrade options tailored to your needs.